07496178691
07496178691
07496178691
Here is a professional Shipping Policy for Khaati. Since you are an online-only store, this policy is written to provide clear expectations on delivery times, costs, and the tracking process.
Thank you for choosing Khaati. As an online-only retailer, we are committed to delivering your favorite products quickly and safely directly to your door. Below you will find everything you need to know about our shipping process.
We aim to get your order on its way as fast as possible.
Processing Time: All orders are processed within 1-2 business days.
Cut-off Time: Orders placed after 2:00 PM on Fridays or over the weekend will be processed on the following Monday.
Holidays: We do not ship on UK Bank Holidays.
We offer various shipping options to suit your needs. Shipping costs are calculated at checkout based on the weight of your order and your location.
| Shipping Method | Estimated Delivery Time | Typical Cost |
| Standard Delivery | 3–5 Business Days | From £3.99 |
| Express Delivery | 1–2 Business Days | From £5.99 |
| Free Shipping | 3–5 Business Days | On orders over £25 |
Please note: Delivery times are estimates provided by our couriers (Royal Mail, Evri, or DPD) and are not guaranteed.
Once your order has been dispatched, you will receive a Shipping Confirmation email containing your tracking number and a link to the courier’s website. You can use this to monitor your parcel's progress in real-time.
UK Delivery: Currently, we ship to all addresses within the United Kingdom, including the Highlands and Islands.
P.O. Boxes: We are unable to deliver to P.O. Boxes or BFPO addresses at this time.
International Shipping: At this moment, Khaati only ships within the UK. Stay tuned as we hope to expand globally soon!
Please double-check your delivery address at checkout. Khaati is not responsible for orders shipped to an incorrect address provided by the customer.
If a parcel is returned to us due to an incorrect address or because it was not collected from a local depot, a redelivery fee may apply.
If your order arrives damaged, or if your tracking says "Delivered" but you haven't received it:
Contact us immediately at 07496178691.
Keep all packaging materials and damaged goods as we may need photos to file a claim with the courier.
If you have any questions about the status of your shipment, please reach out:
Website: khati.co.uk
Phone: 07496178691
Address: Unit 1, Council Court, Ilford, London, IG1 1XJ
